Privacy Policy

Privacy Policy - Zees Broadband

Last Updated: 24 Jun 2023

1. Information We Collect

1.1 Personal Information: When you sign up for our broadband services or interact with our Website, we may collect certain personal information from you, including but not limited to:

  • Full name
  • Contact information (such as phone number, email address, and residential address)
  • Billing information (such as credit card details)
  • Account username and password

1.2 Non-Personal Information: We may also collect non-personal information about your interaction with our Website, such as your IP address, browser type, operating system, referring URLs, and pages viewed. This information helps us analyze trends, administer the Website, improve our services, and gather demographic information for internal purposes.

2. Use of Information

2.1 Personal Information: We use the personal information we collect to:

  • Provide and manage our broadband services
  • Process payments and billing
  • Communicate with you regarding service-related updates, changes, and promotions
  • Respond to your inquiries and provide customer support
  • Improve our services and enhance your user experience
  • Enforce our terms and conditions and protect the rights, property, or safety of Zees Broadband, our customers, or others

2.2 Non-Personal Information: Non-personal information is primarily used to analyze trends, administer the Website, track users' movements, and gather demographic information. This information may be aggregated and anonymized for statistical purposes.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, delivering services, and processing payments. These service providers are obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.

3.2 Legal Requirements: We may disclose your personal information if required by law, court order, or government regulation, or if we believe that such disclosure is necessary to protect our rights, prevent fraud, or comply with a judicial proceeding, court order, or legal process.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. We regularly review our security practices and employ industry-standard security protocols to ensure the confidentiality and integrity of your data.

5. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by Zees Broadband. This Privacy Policy applies only to our Website, and we are not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of those third parties before providing any personal information.

6. Your Choices and Rights

You have certain rights regarding the personal information we hold about you. You can request access to your personal information, correct any inaccuracies, or update your preferences by contacting us using the information provided below. Please note that certain information is necessary for us to provide our services, and if you choose not to provide it, we may not be able to fulfill your request or provide you with our services.

7. Updates to the Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on our Website with the revised date. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Zees Broadband
Address: No 5, Kappu Nagar, Mettukuppam, Thoraipakkam, Chennai 600097
Email: info@zeesbroadband.net
Phone: 044-48600844

By using our broadband services or accessing our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.